Support

Write to us

Contact us at:
service@ricaricaev.it

Support

In case of an emergency, our support is available 24/7
+39 02 87159168

FAQ

Click here for read our Frequently Asked Questions
Frequently Asked Questions

How to charge your vehicle on RicaricaEV network: different ways

With payments

Activate a plug with QR code

Scan the QR code with your smartphone
Use your smartphone to scan the QR code on the screen of the charging station
Select the plug to be activated and pre-authorise payment
Select the plug to be activated on the web page and enter the required data. If you are registered, you can save your credit card info to speed up future payments.
Charge your vehicle
You can now plug and start charging your vehicle

Free of charge

Proceed with an italian services national card (CNS / CRS)

Compile and insert your CNS code
Enter the 20-digit code found on the back of your CNS on the registration page
Confirm your registration
Confirm your registration with the link you receive by email.
Charge your vehicle
You can now use your CNS to start charging your vehicle

Request a RicaricaEV card

Fill out the request form
Receive your card
We will send your personal RicaricaEV card
Charge your vehicle
Use the card to activate RicaricaEV's public charge stations
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